积极倾听需要从自己的固定位置中脱离出来,全心全意地与另一个人在一起。
积极倾听要求在对话中完全在场。这使你能够集中注意力在所说的话上。 为了有效地使用完全在场这种积极倾听技巧,放下你的手机,忽略干扰,避免做白日梦,关闭你的内部对话。 为了向对方展示你真正地投入,使用开放的、非威胁性的身体语言。这包括不交叉双臂,倾听时微笑,身体前倾,在关键时刻点头。
为了避免尴尬,在沟通时遵循50/70规则。这涉及在倾听时保持50%到70%的眼神接触时间,在保持接触四到五秒钟后短暂地看开。 提出开放式问题,以表明你对对话和另一个人感兴趣。 在对方发言后,告诉他们你所听到的。这种积极倾听技巧确保你准确地捕捉了他们的想法、观点和/或情感。它还帮助另一个人感到被验证和被理解,同时将任何潜在的误解降到最低。 在积极倾听期间,你在那里充当一个回音板,而不是跳进去用自己的想法和观点来讲述所说的话。
保持中立和非评判性在你的回应中使另一个人能够舒适地分享他们的想法。 鼓励你自己的好奇心。你对某事越好奇,就越容易想要了解更多。 理解何时最好退出对话。如果你在和另一个人交谈,他们显然对对话不感兴趣,最好礼貌地结束对话。 反思每次特定对话的目标——你想要的和对方需要的——可以帮助你确定那一刻最佳的倾听方式。
分享你自己的个人故事可以帮助建立联系和认可,但重要的是要避免将对话从说话者那里转移开,以免他们感到未被听到或被忽视。 眼神接触、专注的姿势、点头和其他非语言线索很重要,但当你忙于提醒自己定期进行眼神接触时,很难关注某人的话。
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You can edit all of this text and replace it with anything you have to say in your news/topic article. You can also change the title listed above and add new articles as well.
Edit your Articles from the Pages tab by clicking the edit button. This is a generic article you can use for adding article content / subjects on your website.
You can edit all of this text and replace it with anything you have to say in your news/topic article. You can also change the title listed above and add new articles as well. Edit your Articles from the Pages tab by clicking the edit button. This is a generic article you can use for adding article content / subjects on your website. You can edit all of this text and replace it with anything you have to say in your news/topic article. You can also change the title listed above and add new articles as well. Edit your Articles from the Pages tab by clicking the edit button. This is a generic article you can use for adding article content / subjects on your website.
You can edit all of this text and replace it with anything you have to say in your news/topic article. You can also change the title listed above and add new articles as well. Edit your Articles from the Pages tab by clicking the edit button.